Created an in-context companion, surfacing related Looms instantly on a Confluence page

Created an in-context companion, surfacing related Looms instantly on a Confluence page

Created an in-context companion, surfacing related Looms instantly on a Confluence page

TIMELINE

24 Hour Hackathon

ROLE

Product Designer

TEAM

2 Product Designers, 2 Engineers

TOOLS

Figma

CONTEXT

Bringing Related Looms to Confluence Pages

During an internal Atlassian hackathon, I explored how to surface related Loom videos directly on Confluence pages, bringing video knowledge into the flow of work without searching or context-switching.

APPROACH

Building Fletch into Confluence

Since this was a hackathon project, we had limited time to bring our vision to life. We built Fletch — a companion bot embedded in Confluence — that takes the content of the page a user is reading, uses it as context to fetch related Loom videos, and surfaces them directly on the page with a quick overview of what was found.

THE OUTCOME

Key Takeaways

Ground the problem in real research — validating the problem with data early on made it easier to communicate business value and get buy-in, helping us place 2nd overall.

Align with engineering early — with limited hackathon time, working closely with engineers on feasibility shaped what the solution could realistically look and function like.

The full case study is password protected

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I hope you left with more curiosity and creativity.